Uncovering Your Competitive Edge

You’ve got something going for you. You are a creative person with a unique point of view.  And you’re dreaming of taking your business to the big time.

Here’s the problem: How do you stand out in a crowd of creative talent? What is your competitive edge?

Discovering your USP

Nope, it’s not that memory thingie you plug into your laptop.  In marketing lingo, we’re talking about your USP, or Unique Selling Proposition.  Your USP is that remarkable benefit that only your company can offer.  It’s that special something that makes you different and better and awesome.  And, it’s what makes all of those potential customers pick you, instead of your competition.

Great.  Now, how do you get your very own USP?
Very simply, put yourself in the shoes of a shopper, and ask yourself this question:

Why should I purchase from you, rather than your competitors?

The answer to this question reflects the unique value that you offer to your target niche.  For example, let’s say you are a knitter, and you sell winter accessories.  There are a lot of knitters out there — So I want to know, what makes your scarves unique?

Are your scarves special because you only use patterns you’ve designed yourself? Tell me that!
Are your scarves eco-friendly because you use 100% natural fiber? Let me know!
Do your scarves help others, because you donate a portion of your profits to charity? Fill me in!

If you can’t see your USP immediately, don’t give up. Sometimes, that remarkable benefit is something overlooked. It could be something you take for granted, but others find quite remarkable.  So, try taking a step back and looking at the best features of your business from a fresh perspective.

If a blogger were to write a post about you, how would she introduce your business?

When your mom brags about your creative business, what unique qualities does she make sure to mention?

What have past customers pinpointed as their favorite product feature?

The point here is to uncover the aspect of your business that makes it so awesome. The tendency is to say something like, “We have the best service or price or quality.” What’s the matter with that? People make “we’re the best” statements all the time.  Statements like that aren’t unique, and they aren’t helpful for marketing your shop.

Your business is extraordinary because of your uniqueness, your passion and your individual expression. Take some time today to think about the remarkable benefit that sets your business apart.

I’m not kidding, set the timer on your phone for 2-4 minutes and doodle away.  I think you’ll be amazed at how much you can come up with in that short amount of time.

If you liked this post, consider subscribing to the RSS Feed.  Next week, I’ll be publishing a free, downloadable, DIY USP worksheet.  Come back and see us!

(images via Helen Musselwhite)

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  1. What's in a Niche?

{ 7 comments… read them below or add one }

ReDesignTechnol April 3, 2010 at

amazing post, straight to the point, much needed. finding your USP can be such a mysterious process for artists. thank you

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Sarah April 5, 2010 at

no prob! I’m glad that you found it helpful — thanks for the feedback

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kristen Mentasti August 22, 2010 at

Awesome. Simply stated.

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Diana Casabar January 15, 2011 at

Thank you for this. I think I answered your/my question while I was reading! It was such an epiphany! Thanks for pulling that out of me!

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Sarah January 16, 2011 at

Awesome Diana!

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Aya March 24, 2011 at

Straight to the point, and accessible — good questions, gave me a lot to think about!

Reply

mary jo May 29, 2011 at

this is such a great article. i have had my own retail custom dress shop for 20 yrs and have just set up an etsy store. i could have used this information 20 years ago! i want to learn as much as i can about marketing and branding before i list items, this article has been the most helpful yet, well written and easy to understand, thanks

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